We are committed to keeping the personal information collected from our potential, current and former clients confidential and secure. The proper handling of personal information is one of our highest priorities. We want to be sure that you know why we need to collect personal information from you. We also want to explain to you our commitment to protect the information you provide to us. We never sell your information to any outside parties.
We collect and keep only information that is necessary for us to provide services requested by you and to administer your business with IRA Group. We may collect nonpublic personal information:
• From you when you complete an application, data gathering booklet, or other forms. This includes information such as name, address, social security number, assets, income, net worth, copies of financial documents and other information deemed necessary to evaluate your financial needs and objectives.
• As a result of transactions with IRA Group, our affiliates, or others. This could include transactions completed with IRA Group, information received from outside vendors to complete transactions or to effect financial goals.
We only share your nonpublic personal information with non-affiliated companies or individuals as permitted by law, such as your representative within our firm, broker/dealers – custodians, mutual funds, money managers and other product vendors (collectively “vendors”), or to comply with legal or regulatory requirements. A vendor may store your personal information at the vendor’s site in order to fulfill its obligations to IRA Group or other vendors providing service to your account through their arrangement with IRA Group. With your approval, we may share information with your advisors, which can include your accountant, attorney, money manager or portfolio manager. In the normal course of our business, we may disclose information we collect about you to vendor companies or individuals that contract with us to perform servicing functions such as:
• Broker / Dealer – Custodians
• Record keeping
• Computer related services
• Good faith disclosure to regulators who have regulatory authority over the company
• Subcontracted mailing services
Companies we hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested. We do not provide your personally identifiable information to mailing list vendors or solicitors for any purpose.
When we provide personal information to a service provider, we require these providers to agree to safeguard your information, to use the information only for the intended purpose, and to abide by applicable law.
Employee Access to Information
Only IRA Group employees with a valid business reason have access to your personal information. These employees are educated on the importance of maintaining the confidentiality and security of this information. They are required to abide by our information handling practices.
Protection of Information
We maintain security standards to protect your information, whether written, spoken, or electronic. We update and test our systems to ensure the protection and integrity of information.
Maintaining Accurate Information
Our goal is to maintain accurate, up-to-date customer records in accordance with industry standards. We have procedures in place to keep information current and complete, including timely correction of inaccurate information.
Sharing your information with certain nonaffiliated third parties, such as custodians, is essential (i) to our ability to effect, administer, or enforce a transaction that you request or authorize, (ii) in connection with processing or servicing a financial product or service you authorize, and (iii) in connection with maintaining or servicing your account with the institution.
You have the right to opt-out of other services that we may offer which would require a nonaffiliated third party to have access to your non-public information. An example would be if IRA Group subcontracted the mailing of materials, in which case your address contact information would be needed. IRA Group does not currently contract with any third-party vendors beyond those necessary to service your account. At such time as IRA Group may contract with such an entity, you will be provided with the opportunity to opt out of the service.